FAQ
Find answers to common questions about buying, leasing, or repairing printers in Kenya.
SHOPPING INFORMATION
Where can I buy affordable office printers in Kenya?
You can buy affordable printers from Ahmed Business Machines in Nairobi. We stock brand new and refurbished office printers suitable for small businesses, schools, NGOs, and corporate offices — all with warranty and local support.
Do you offer refurbished printers in Kenya? Are they reliable
Yes, we specialize in refurbished printers from trusted brands like Kyocera, Ricoh, Konica Minolta, and Pantum. Each unit is professionally cleaned, tested, and comes with a performance guarantee. Many of our customers save 40–60% by choosing refurbished.
How do I lease a printer for my office or event in Nairobi?
Leasing a printer is easy! Just contact us with your requirements — volume, type (laser, inkjet, multifunction), and duration — and we’ll provide a custom rental plan. We offer flexible monthly and short-term leases with setup and maintenance included.
Can I buy printers online in Kenya and get delivery?
Absolutely. We accept online orders and deliver across Kenya. For Nairobi-based clients, same-day delivery is often available. You can browse models, confirm stock, and pay securely via M-Pesa or bank transfer.
What’s the difference between compatible and original toner cartridges?
Original toners are made by the printer manufacturer (OEM), while compatible cartridges are third-party products that match the printer specifications. We stock both — and advise based on your budget and print quality needs.
Do you sell printer parts and maintenance kits in Kenya?
Yes, we are one of the few businesses in Kenya offering printer belt parts, developer units, drum kits, rollers, and maintenance kits for various brands.
Which printer brand is best for a small business in Kenya?
It usually depends on your usage. For efficiency and low-cost printing, Pantum and Kyocera are well-known. For professional color laser printing, Ricoh or Konica Minolta have a reputation for business-class quality. Based on evaluation for volume, budget, and features, we can assist in your decision.
Are you an authorized Pantum or Kyocera printer dealer in Kenya?
Yes. Ahmed Business Machines is a Pantum printer dealer based in Nairobi, and we also stock a variety of Kyocera printers, models and spare parts. This means you receive genuine products alongside warranty and expert support.
Do you offer printer repair or servicing in Nairobi?
Yes, we do. For laser and multifunction printers, basic servicing as well as complex repairs can be performed by our trained technicians. Within Nairobi, on-site servicing is an option, but you also have the choice of bringing the unit to our office.
Can I get a quotation or proforma invoice for bulk printer purchases?
Yes, we support corporate as well as school bulk orders and NGO and government orders. Contact us and receive a comprehensive quote, proforma invoice, and tailored recommendations aligned with your procurement strategy.
Do you stock original toner cartridges in Kenya for all brands?
We stock original and compatible toners for Kyocera, Ricoh, Pantum, Konica Minolta, and more. Whether you need Optimage, DT, or Toner Master cartridges, we’ve got you covered.
Is printer leasing better than buying for businesses in Kenya?
It depends on your cash flow and print volume. Leasing helps avoid upfront investment and includes servicing. Buying may be better if you print consistently and want full ownership. We offer both options with expert guidance.

Reliable Customer Support
Our team is ready to assist — before, during, and after your purchase. Real people. Real help.

Fast & Flexible Delivery
Enjoy prompt delivery across Nairobi and major towns in Kenya. Same-day dispatch available for in-stock items.

Easy Returns & Exchanges
Not satisfied? We accept returns or exchanges within 7 days for eligible products. Terms apply.

Secure payment
Your payments are protected with end-to-end encryption — whether you’re using M-Pesa, bank transfer, or card.